7ket handles your personal data with transparency and accountability, in full compliance with the LGPD (Law No. 13,709/2018). Here you'll find a clear breakdown of what information we collect, why we use it, and what rights you have as a data subject.
A summary of 7ket's commitments to your data privacy — the full document is right below
7ket never sells, rents, or shares your personal data with third parties for commercial purposes. Your information exists here to make the platform work well for you — nothing more.
All of 7ket's data operations have been reviewed to comply with the General Data Protection Law (Law No. 13,709/2018). You have rights guaranteed by law — and we honor them.
All communications between your device and 7ket's servers are protected by 256-bit SSL encryption. Your data in transit is secure against interception.
We collect only the information strictly necessary to identify your account, process BRL payments, and meet legal obligations. No excessive or unnecessary data collection.
This policy explains, in plain language, every purpose for which your data is processed. No unnecessary technical jargon, no clauses buried in the footer. What you read is what happens.
To exercise any of your rights as a data subject — access, correction, deletion, or portability — simply reach out via 24/7 live chat or email us at suporte@7ket.best. We respond within 15 days.
Important: This Privacy Policy is part of the Terms and Conditions of 7ket and applies to all registered users on the platform. By creating an account, you confirm that you have read and agree to the data processing described here. If you have any questions, our support team is available 24 hours a day.
A 7ket is an online entertainment platform — casino, slots, crash games, and Sports Betting — operated exclusively for the Brazilian market. In this Privacy Policy, when we say "7ket", "we", or "our platform", we are referring to the controlling entity responsible for processing your personal data on the site 7ket.best.
We operate as data controller of our users' personal data, as defined by article 5, item VI of the LGPD. This means we are responsible for the decisions regarding how and why your data is processed within the platform.
Data Protection Officer (DPO): 7ket has appointed a Data Protection Officer responsible for receiving communications from data subjects and overseeing LGPD compliance. To get in touch, send an email to suporte@7ket.best with the subject line "Privacy – LGPD".
During registration and use of the 7ket, you actively provide us with the following information:
When you use 7ket — whether through your mobile browser or the app — we automatically collect:
In some cases, we receive information from authorized partners — such as payment processors and identity verification providers — solely to confirm the authenticity of information provided during registration or to process financial transactions in BRL.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identification | Full name, CPF, date of birth, ID document | Account registration, KYC verification, fraud prevention |
| Contact | Email, phone number, address | Communication, support, account verification |
| Financial | Pix key, banking details, transaction history | Processing deposits and withdrawals in BRL |
| Behavioral | Game history, bets, sessions | Responsible gambling, fraud prevention, and improvements |
| Technical | IP address, device, browser, cookies | Security, platform stability, personalization |
A 7ket uses your personal data exclusively for the purposes listed below. No data processing takes place for purposes not described here without prior notice and, where required, renewed consent:
What we don't do: 7ket does not sell, rent, license, or trade your personal data with third parties for marketing, advertising, or any purpose not described in this policy.
The LGPD requires that all processing of personal data have an appropriate legal basis. The 7ket bases the processing of your data on the following legal grounds set out in article 7 of Law No. 13,709/2018:
Consent for marketing purposes may be withdrawn at any time without affecting your access to the platform. Withdrawal does not apply retroactively to processing that occurred before the request.
A 7ket shares your personal data only in the following scenarios, always with the minimum information necessary:
To process deposits via Pix, boleto bancário, credit and debit cards, PicPay, Mercado Pago, and TED transfers, we share only the financial data strictly necessary with our contracted payment processors. These partners act as data operators under contract and are prohibited from using the information for any purpose other than processing the transaction.
For the KYC process — verifying that you are who you say you are and that you are 18 or older — we share identification data with specialized identity verification providers. The result is sent back to 7ket as approved/rejected; the provider does not retain your documents.
7ket's partner game providers — such as Evolution Gaming, Pragmatic Play, and Spribe — receive an anonymous session identifier to process rounds and bets. They do not receive your CPF, full name, banking details, or any other personally identifiable information.
7ket may disclose personal data to regulatory, judicial, law enforcement, or tax authorities when required by law, court order, or to protect the legal rights of the platform and its users. In such cases, we will inform the data subject where legally permitted.
International transfers: some of our technology partners operate servers outside Brazil. When this occurs, we ensure that international data transfers comply with LGPD requirements, including standard contractual clauses and verification of the recipient country's level of protection.
The data of users of the 7ket are stored on servers with strict physical and logical access controls, with geographic redundancy to ensure availability and protection against data loss.
We have implemented the following measures to protect your personal data:
In the event of a security incident that may pose risks or harm to data subjects, 7ket will notify the National Data Protection Authority (ANPD) and affected users within the deadlines established by the LGPD, providing information about the nature of the incident and the steps taken to mitigate it.
7ket will never ask for your password via email, chat, or phone. If you receive any message requesting your password or verification code, disregard it and contact our support team immediately.
Cookies are small text files stored on your device when you access the 7ket. They help the platform remember your preferences, keep your session active, and collect analytics data about site usage.
You can manage or disable non-essential cookies in your browser settings. On mobile, your browser or app privacy settings allow you to control cookie behavior. Please note that disabling certain cookies may affect the functionality of some 7ket features.
The LGPD guarantees you, as the personal data subject, a set of rights that the 7ket is committed to fully respecting. See each right and how to exercise it below:
Request a complete copy of all personal data we hold about you, including information on how it is used and with whom it is shared.
Correct incomplete, inaccurate, or outdated information directly in your account area or by contacting support. Keep your details up to date at all times.
Request the deletion of your personal data when it is no longer needed for the purposes that justified its collection, subject to applicable legal retention obligations.
Receive your personal data in a structured, machine-readable format so it can be transferred to another controller, in accordance with art. 18, V of the LGPD.
Withdraw consent given for processing based on that legal ground — such as receiving marketing emails — at any time, free of charge.
Request information about the entities with which 7ket has shared your data and the purpose of each sharing.
To exercise any of these rights, contact us via 24/7 live chat directly on the platform or send an email to suporte@7ket.best with the subject line "Privacy – [Right you wish to exercise]". We will respond within 15 calendar days, in accordance with the timeframe established by the LGPD.
A 7ket retains your personal data only for as long as strictly necessary for the purposes described in this policy. The main retention criteria are:
Once the applicable retention period has ended, data is securely deleted or irreversibly anonymized so that it can no longer be associated with you.
The platform 7ket is intended exclusively for individuals aged 18 and over. We do not knowingly collect personal data from minors. If you believe a person under 18 has created an account on the platform or had their data collected inappropriately, please contact our support team immediately at suporte@7ket.best so we can close the account and delete the associated data.
Access to 7ket is strictly prohibited for anyone under 18. Parents and guardians should use parental control tools on shared devices to prevent minors from accessing online entertainment platforms.
A 7ket may update this Privacy Policy periodically to reflect changes in Brazilian legislation — especially new ANPD regulations —, in our data processing practices, or in our services.
When changes are significant, we will notify you by email and through a notice on the platform at least 7 days in advance. The date of the last update is always shown at the top of this page. We recommend reviewing this policy periodically.
Version history: we maintain an internal record of previous versions of this policy. If you need access to an earlier version for legal or audit purposes, please contact our support team.
To exercise your rights as a data subject, clarify questions about this Privacy Policy, or report any concern related to how your data is handled by 7ket, use the channels below:
If you believe your rights as a data subject have not been adequately addressed by 7ket, you have the right to file a complaint with the National Data Protection Authority (ANPD), pursuant to art. 18, § 1 of the LGPD.
This Privacy Policy is governed by the laws of the Federative Republic of Brazil, in particular Law No. 13,709/2018 (LGPD) and the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014).
In summary: 7ket collects only what is necessary, uses your data solely to keep the platform running well for you, never sells it to anyone, and protects it with encryption and strict controls. For any questions or requests, we are available 24 hours a day at suporte@7ket.best.
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