Legal Documents

Terms and Conditions – 7ket: Platform Rules and Guidelines

These Terms and Conditions govern the use of the 7ket platform by all registered players in Brazil. Please read them carefully before creating your account — by registering, you agree to all the provisions described here.

Last updated: January 2026

Key Terms Highlights

A summary of the most frequently consulted topics — the full document is just below

Eligibility and Registration

Only residents of Brazil aged 18 or older may create an account on 7ket. Only one account per CPF is allowed. Registration is free and requires a valid email address, CPF, and date of birth.

Payments in BRL

All deposits and withdrawals are processed in BRL via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago. The minimum deposit is R$ 20.00 and the minimum withdrawal is R$ 50.00.

Bonuses & Promotions

Each promotion has its own specific wagering requirements (rollover), expiration date, and eligible games. 7ket reserves the right to cancel bonuses in cases of abuse or violation of the rules.

Responsible Gambling

7ket provides self-control tools — deposit limits, self-exclusion, and betting history — directly within your account. The platform is strictly prohibited for users under 18 years of age.

Account Security

You are responsible for keeping your password confidential. 7ket will never ask for your password by email or chat. If you suspect unauthorized access, notify support immediately.

Changes to the Terms

7ket may update these Terms at any time. Any significant changes will be communicated by email or via an in-platform notification at least 7 days in advance.

Please note: These Terms and Conditions constitute a legal agreement between you and 7ket. By creating an account or using any service on the platform, you confirm that you have read, understood, and agree to all provisions described herein. If you have any questions, please contact our support team before proceeding.

1. Acceptance of Terms

By accessing, browsing, or using any service offered by the platform 7ket — available at 7ket.best —, you confirm that you have read, understood, and fully accept these Terms and Conditions and our Privacy Policy and all service-specific rules published on the platform.

If you do not agree with any part of these Terms, please do not create an account and stop using the platform immediately. Continued use after a new version of these Terms is published constitutes automatic acceptance of the changes.

Quick summary: using 7ket means you agree to these rules. If anything is unclear, our support team is available 24 hours a day to explain any point.

2. Eligibility

To create and maintain an active account on the 7ket, you must meet all of the following requirements:

  • Be at least 18 years of age;
  • Be a resident of Brazil and hold a valid CPF;
  • Have full legal capacity, as defined by the Brazilian Civil Code;
  • Not be on any gambling self-exclusion list;
  • Not be an employee, service provider, partner, or immediate family member of a 7ket staff member.

Important: Access to the 7ket platform is strictly prohibited for anyone under 18 years of age. 7ket verifies age during the registration process and may request supporting documents at any time. Accounts created with false age information will be closed immediately and any balances will be held pending investigation.

7ket reserves the right to refuse registration or close accounts of users who do not meet the eligibility criteria, regardless of the balance available in the account.

3. Registration & Account

3.1 Account creation

Registration on 7ket is free and can be completed in just a few minutes. During the process, you will provide your full name, CPF, date of birth, email address, and mobile number. All information must be accurate and match the CPF holder on record.

3.2 One account per person

Strictly one account per person, per CPF, and per residential IP address is permitted. Creating multiple accounts — whether for personal use or to attempt to claim a welcome bonus more than once — violates these Terms and may result in the closure of all accounts involved and the forfeiture of their balances.

3.3 Identity Verification (KYC)

To process withdrawals and, in some cases, deposits above certain amounts, 7ket will require identity verification from the account holder. The documents typically requested are:

  • Government-issued photo ID (RG, CNH, or passport);
  • Proof of residence issued within the last three months;
  • Selfie holding your ID document, when requested.

Identity verification is a standard procedure in the regulated industry and is designed to protect players against unauthorized use of their account by third parties.

3.4 Account Security

You are responsible for keeping your password and any authentication codes sent to your mobile device confidential. 7ket will never ask for your password by email, chat, or phone. If you suspect unauthorized access, notify support immediately via live chat or at suporte@7ket.best.

4. Deposits and Withdrawals

4.1 Accepted payment methods

The 7ket accepts exclusively Brazilian payment methods. All transactions are processed in BRL. The available methods are:

  • Pix (primary method — instant);
  • Bank slip (boleto bancário);
  • Credit and debit card;
  • PicPay;
  • Mercado Pago;
  • TED transfer (Nubank, Itaú, Bradesco, Banco do Brasil, and others).

4.2 Deposit limits

The minimum deposit amount is R$ 20.00. There is no defined maximum limit for deposits, although high-value transactions may be subject to additional identity verification before processing.

4.3 Withdrawal processing

Withdrawals are processed exclusively to the bank account or Pix key registered in the account holder's name — with a CPF identical to the one provided at registration. The minimum withdrawal amount is R$ 50.00. Processing times are:

  • Pix: up to 15 minutes for standard accounts; up to 5 minutes for VIP customers;
  • TED transfer: up to 1 business day;
  • Credit card: up to 5 business days (depending on the card issuer).

No withdrawal fee: 7ket charges no fees on player withdrawals. The full amount requested is transferred to the registered account, with no deductions or charges.

4.4 Bonus Balances

Bonus balance and real balance are kept separately in your account. Only the real balance can be withdrawn directly. Bonus balance must meet the wagering requirement (rollover) specified in the corresponding promotion before it can be converted into withdrawable funds.

5. Bonuses & Promotions

5.1 General rules

Each promotion offered by the 7ket has its own rules, including minimum deposit requirement, expiration date, bonus percentage, rollover (the number of times the bonus amount must be wagered), and eligible games for meeting the rollover. These rules are published on each promotion's page and should be read carefully before activating the bonus.

5.2 Welcome Bonus

The welcome bonus is available only to new registrations that have not yet received any bonus on the platform. It is limited to one bonus per person, per CPF, and per residential address. Attempting to claim the welcome bonus more than once — whether through multiple accounts or any other means — constitutes a violation of these Terms.

5.3 Bonus abuse

7ket actively monitors betting patterns that indicate promotional abuse — such as placing bets on two opposing outcomes simultaneously to fulfil a rollover requirement without any real risk. If abuse is identified, the bonus may be cancelled and any winnings derived from it withheld.

Unused or unactivated bonuses expire according to the deadline stated in each promotion. Expired bonuses cannot be reactivated or converted into real balance.

6. Sports Betting

6.1 Bet Validity

Bets placed on the 7ket are considered valid upon on-screen confirmation and ticket submission. Confirmed bets cannot be unilaterally canceled by the player, except when the Cash Out feature is available for that specific market.

6.2 Cancelled or Postponed Events

If a sporting event is cancelled before it begins, bets are refunded to the account's real balance. If an event is postponed, the bet remains valid for the rescheduled date, provided the rescheduling occurs within 48 hours. Postponements exceeding 48 hours result in an automatic refund.

6.3 Odds errors

In cases of clearly incorrect odds — typographical errors or technical failures that produce values significantly out of line with the market — 7ket reserves the right to cancel the affected bets and refund the amount wagered. The player will be notified by email if a bet is canceled for this reason.

6.4 Cash Out

The Cash Out feature lets you settle a bet before the final result, receiving an amount calculated based on real-time odds. Cash Out is available on selected markets and can be full or partial. 7ket reserves the right to suspend Cash Out during periods of odds instability or for technical reasons.

7. Casino Games

7.1 How Games Work

All casino games available on the 7ket — slots, crash games, blackjack, roulette, baccarat, and more — operate using random number generators (RNG) certified by independent laboratories, or through real-time monitored physical processes in the case of live dealer tables. Results are entirely independent of one another and cannot be predicted or manipulated.

7.2 RTP and volatility

The RTP (Return to Player) for each game is displayed on the title's detail screen within the platform. RTP represents the theoretical percentage of total wagered amounts that, on average and over a large number of rounds, is returned to players. Individual results may vary significantly from the theoretical RTP — this is the fundamental principle of gambling.

7.3 Technical issues

In the event of a disconnection or technical failure during a live casino round or slot game, the result already processed by the server is considered valid. If the failure prevents the result from being processed, the bet will be refunded. 7ket is not liable for connection failures caused by the player's internet service provider.

8. Responsible Gambling

The 7ket believes that online entertainment should be accessible, enjoyable, and safe. That's why we make responsible gambling tools available directly within each player's account, with no hassle:

  • Deposit limit: set a maximum deposit amount per day, week, or month;
  • Betting limit: set a maximum betting amount per period;
  • Cool-off period: temporarily suspend your account for 24 hours, 7 days, or 30 days;
  • Self-exclusion: block access to the platform for a longer period or permanently;
  • Full history: access a complete record of all bets, plays, and transactions on your account.

If you believe gambling is negatively affecting your finances, relationships, or mental health, we encourage you to use the tools available in the Responsible Gambling or call CVV: 188 (24 hours, free of charge).

Real commitment: responsible gambling at 7ket is not a compliance checkbox — it's a core platform value. Our support team is trained to recognize and assist players showing signs of at-risk behavior.

9. Prohibited Conduct

The following conduct is expressly prohibited on the 7ket and may result in account suspension or permanent closure, balance retention, and referral to the relevant authorities:

  • Creating multiple accounts to claim the welcome bonus more than once;
  • Use of automation software, bots, or artificial intelligence systems to place bets automatically;
  • Money laundering or using the platform for financial transactions unrelated to entertainment;
  • Account sharing with third parties;
  • Manipulation or attempted manipulation of game results or sporting events;
  • Deliberate exploitation of technical errors or loopholes in the bonus system;
  • Providing false information during registration or the identity verification process;
  • Any activity that constitutes fraud under current Brazilian law.

7ket cooperates fully with regulatory and law enforcement authorities in investigations involving money laundering, fraud, and other financial crimes. Balances identified as originating from illegal activities will be frozen and reported.

10. Account Closure

10.1 Closure by the player

You can request account closure at any time via live chat or at suporte@7ket.best. Once the request is submitted, the 7ket will process the available real balance via Pix within up to 5 business days, provided the account has completed identity verification. Unconverted bonus balances will be canceled upon closure.

10.2 Closure by 7ket

7ket may close or suspend an account without prior notice in the following situations:

  • Violation of any provision of these Terms and Conditions;
  • Reasonable suspicion of fraud or money laundering;
  • Submitting false documents during the verification process;
  • Court or regulatory order;
  • Identification that the account holder is under 18 years of age.

In cases of account closure due to a Terms violation, the balance may be held while the investigation is ongoing. The player will be notified by email of the reason for the closure, except where prior communication could compromise an ongoing investigation.

11. Privacy and LGPD

The processing of players' personal data by 7ket is governed by our Privacy Policy, in compliance with the General Data Protection Law — LGPD (Law No. 13.709/2018).

In short, your personal data is used exclusively to:

  • Identification and identity verification of the account holder;
  • Deposit and withdrawal processing;
  • Communications regarding transactions, promotions, and platform updates;
  • Compliance with legal and regulatory obligations;
  • Fraud prevention and anti-money laundering.

Your data is never sold or shared with third parties without your explicit consent, except where required by law. You have the right to access, correct, port, or request the deletion of your personal data at any time, in accordance with Articles 17 through 22 of the LGPD.

12. Limitation of Liability

The 7ket is not liable for financial losses resulting from bets or wagers placed on the platform. Online entertainment activities carry an inherent risk of losing the amount wagered, and the player consciously assumes that risk when using the services.

7ket is not liable for:

  • Losses resulting from the player's own internet connection failures;
  • Betting decisions made based on information from third parties not affiliated with the platform;
  • Unauthorized account access resulting from the account holder's own negligence (compromised password, shared device, etc.);
  • Temporary platform unavailability due to scheduled maintenance or technical incidents.

7ket's maximum liability to any player, under any circumstances, is limited to the real balance available in the player's account at the time of the incident.

13. Changes to the Terms

The 7ket may update these Terms and Conditions periodically to reflect changes in Brazilian law, industry regulations, or our services. When changes are significant, we will notify you by email and/or platform notification at least 7 days in advance.

The date of the last update is always shown at the top of this document. We recommend reviewing the Terms periodically. Continued use of the platform after new Terms take effect constitutes acceptance of the changes.

Our promise: we will not change rules in a way that undermines acquired rights without communicating clearly and in advance. Transparency is a non-negotiable value at 7ket.

14. Contact & Support

For questions about these Terms and Conditions or any aspect of using the platform 7ket, please get in touch with our support team:

  • Live chat: available 24 hours directly on the platform — average response time of 2 minutes;
  • Email: suporte@7ket.best — response within up to 4 hours;
  • FAQ: check the Frequently Asked Questions for immediate answers to the most common questions.

This document is governed by the laws of the Federative Republic of Brazil. Any disputes that cannot be resolved amicably shall be submitted to the courts of the player's jurisdiction of residence.

Privacy & LGPD: 7ket processes your personal data in accordance with the Privacy Policy and the LGPD (Law No. 13.709/2018). Your data is never sold to third parties. To exercise your rights as a data subject, please contact us at suporte@7ket.best.

Frequently Asked Questions – Terms and Conditions

Yes, registration and use of the 7ket platform are permitted exclusively for users aged 18 and over. During registration, we collect your CPF and date of birth, which are verified. If there is any doubt about the account holder's age, 7ket may request supporting documents before releasing withdrawals or bonuses. Accounts identified as belonging to minors are closed immediately, and any funds involved are subject to investigation.

No. 7ket's Terms allow exactly one account per person, per CPF. Creating multiple accounts — especially to claim the welcome bonus more than once — is a direct violation of these Terms and may result in the closure of all associated accounts and the retention of any balances. If you're having trouble accessing your existing account, contact our support team via live chat or at suporte@7ket.best to regain access.

If you request account closure, 7ket will process your available real balance via Pix within up to 5 business days — provided identity verification has been completed. Any bonus balance not yet converted to real balance (i.e., that has not fulfilled the rollover requirement of the corresponding promotion) will be canceled upon closure. To request closure, contact us via live chat or send an email to suporte@7ket.best with the subject line "Account Closure".

The rollover indicates how many times you need to wager the bonus amount before you can withdraw any winnings generated from it. For example: if you received a bonus of R$ 100.00 with a 10x rollover, you need to place bets totaling R$ 1,000.00 on eligible games to convert your bonus balance into withdrawable real balance. Each 7ket promotion clearly specifies its rollover requirement, expiry period, and which games count toward completion. Cancelled bets, draws, or bets placed at very low odds may not count toward the rollover — check the specific rules of each promotion.

Yes, 7ket may update these Terms periodically to reflect changes in legislation, industry regulations, or our services. Whenever changes are significant, we will notify you by registered email and via an in-platform notification at least 7 days in advance. The date of the last update is shown at the top of this page. We recommend reviewing the Terms from time to time. If you have any questions about a specific change, 7ket's 24/7 support team is available to help.
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Gamble Responsibly

7ket gives you deposit limits, self-exclusion, and a full play history, all accessible directly from your account. If gambling has stopped being fun, use the tools available in the Responsible Gambling or call CVV: 188 (24 hours, free of charge). Betting is available only to users aged 18 and over.

Ready to Get Started on 7ket?

Now that you know the platform rules, create your account for free, deposit via Pix, and explore over 5,800 games — all in BRL, with Portuguese-language support and fast, fee-free withdrawals.

Free registration · Minimum deposit R$ 20.00 · Withdrawal via Pix in up to 15 min · 18+ only

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